Can I make a payment online?

Yes, if you want to make an IVA payment to us online, you can do so here: Online IVA payment

You'll need your IVA reference number, which you can find on your documentation.

Does PPI come off my IVA balance?

PPI is an asset of your Arrangement and must be paid into the IVA on top of the IVA contributions that have been agreed. You are obligated to pay back 100% of your debt and the IVA fees. So if the PPI that comes in means that you will pay back 100% of the debts plus fees (also includes EIF fees) then this may result in an early completion of the IVA. 

Who are you regulated by?

The Institute of Chartered Accountants of England and Wales (ICAEW) regulate our Insolvency Practitioners.

What if I change my mind?

Please see our Terms of Business for full details on your right to cancel.

Please note that an IVA is a legally binding arrangement and cannot be cancelled once a meeting of creditors has been accepted. Failure to maintain payments towards your IVA could result in a termination of your IVA.

What is an Individual Voluntary Arrangement (IVA)?

An Individual Voluntary Arrangement is a legally binding contract between you and the people you owe money to (your creditors).

You pay an agreed, affordable monthly sum towards your unsecured debts over a set period, typically 5 or 6 years. This is divided up between your creditors, who accept the sum in settlement of the amount you owe them. For further information see What is an IVA?